On his website Bernard Marr & Co he published a free Key Performance Indicator Library that shows relevant KPI's for 7 different business areas. So when you start thinking about business (process) improvements you might want to investigate some applicable Performance Indicators. "Bernard Marr is one of the world's most highly respected experts when it comes to business performance, digital transformation and the intelligent use of data in business." … [Read more...]
Mark J. Owen – Business Analysis Wisdom eBook
Business Analysis Wisdom is the latest book from Mark J. Owen, a Certified Business Analysis Professional (CBAP) that I know through the Dutch IIBA Chapter. Mark is the owner of MJO-DigitalInfo and has a history in Enterprise Information Management and Business Analysis. … [Read more...]
Design a Better Business – Book review
Design a Better Business is the result of a hunderd-day-race of Patrick van der Pijl from Business Models Inc, Justin Lokitz from Business Models San Francisco and Lisa Kay Solomon co-author of the bestseller Moments of Impact. Designers Maarten van Lieshout and Erik van der Pluijm completed the Design a Better Business (book)team. Based on the design thinking model (double loop) various must-have tools, skills and case studies are discussed for each phase in the model. So let's dive into the … [Read more...]
Process Model Canvas – Marco Bijl, James P. Devlin and David Ruting
The Process Model Canvas is developed by Marco Bijl, James P. Devlin and David Ruting and is complementary to Alexander Osterwalder's Business Model Canvas. The Process Model Canvas will help you define the operating model that needs to be adopted, but HOW do you do that? … [Read more...]
Business Analyst and Enterprise Architect – Cats and dogs ?
The Dutch Chapter of IIBA organized a knowledge session titled: "Business Analyst and Enterprise Architects - Cats and Dogs?" on 21st of June 2016. During this session Marlies van Steenbergen, principal consultant enterprise architecture at Sogeti and one of the founders of DYA, presented the Enterprise Architect perspective. Bert Noorman is an experienced Management Consultant and Enterprise Engineer, specialized in Process Management and Business Analysis, presented the Business Analyst … [Read more...]
