For about six weeks ago Matt from Tracey and Matt’s Blog, described an smtp problem which in the end would affect all Windows Mobile 6.1 devices.Working on the problem ever since, resulted in an official hotfix which can be downloaded directly HERE at Microsoft.

In a very brief summary the problem can be described as the official statement below:

This behavior is associated with a feature that is introduced in Windows Mobile 6.1. The feature allows for mobile operators to specify an alternate SMTP server name that is used if e-mail messages cannot be sent by using the user-specified SMTP server name. If the mobile operator does not specify an alternate SMTP server name and if the Windows Mobile 6.1-based device does not connect, the e-mail account is corrupted and cannot send e-mail messages. [ref01]

However the references to Tracy & Matt’s Blog, as well as the Outlook Mobile Team blog provide some interesting reading material on this annoying bug. I think Matt has done a great job providing a platform for the problem, and testing an unofficial bug fix in the whole problem solving cycle. So thumbs up for Microsoft, Tracy & Matt, and of course the readers !! Go ahead an grab your copy HERE.

Reference list:

1. MICROSOFT:  Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
2. OUTLOOK MOBILE TEAM BLOG:  Patch Tuesday: WM 6.1 SMTP fix released!
3. TRACY & MATT:  Windows Mobile 6.1 SMTP error – The Official Fix
4. TRACY & MATT:  Windows Mobile 6.1 SMTP issues – describing the problem